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Enable the live chat function during your digital test

Brooke Henshall
  • Updated
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If your school has live chat enabled, you are able to communicate with participants during the taking session of your digital test.

Enable live chat 

  1. Click the domain School name in the menu on the left.
  2. Click on label_importantCourses in the menu at the top. 
  3. Click on your course or use the search bar. 
  4. Click on your assignment or use the search bar. 
  5. Click settings Settings in the menu at the top.
  6. Click Accessibility in the menu on the left.
  7. Check the box Live chat under the Utilities section.

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Use live chat

Navigate back to the play_circle_outline Taking page and click on the tab Chats. You have two options. You can broadcast an announcement to all participants that are taking the test or you can chat one on one with at student.

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Send an announcement

Click on Announcements, type a message and then click on the send icon. All participants of the test will receive a notification of the announcement. Participants also have the option to reply to the notification which will be in their private chat with the instructor.

Chat with a participant

To start a one on one chat with a student, go to the Participants tab and search for the participant you want to chat with. Click on the more_vert icon and click Open chat. Type your message and click on the send icon. The participant will receive a notification with your message and can reply by clicking on the notification or on the chat-icon in the top bar.

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Figure 1: Notification for students during a digital test

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