Manage student accounts

To invite a new student to your school, click on the button New student in the top right corner. You will be required to fill in the student name, email address and student number. After you click on Create, Ans will send an invitation to the user which allows them to set a password. We will not send an invitation if your school has enabled the option 'Enforce SSO', as users are required to login via Single Sign-On. If the name of a user is greyed out and the text (Invited) is behind the name, this means that the student has not clicked on the link in the invitation sent via email.

It is possible to import students in batch to Ans. This can be done in multiple ways. In this article, we will explain how you can add students to your school, without the students being added to a course directly. To import students to a course, follow the instructions in this article. 

error_outline Please note that importing information may overwrite the email and student number of existing users if not used precisely. More information about this can be found below.

Ans will check the import file per row. If either the email or student number is found, the other attribute will always be overwritten from the import file. This is elaborated with two examples:

1. If the import file finds a student number which is also present in Ans, the import feature tries to find an email address. If the email address exists but is connected to another user in Ans, both accounts are merged.
2. If the import file cannot find the student number, but can find the email address in Ans, the student number of the existing account in Ans will be overwritten.

You can import students by following the steps below.

1. Navigate to the students overview menu.
2. Click Import and then click Download template file or create a .CSV, .XLS, or .XLSX file that needs to contain at least one column, consisting of a 'student number', optionally you can add extra columns for 'email' and 'extra time'. Any value in 'extra time' will enable extra time for the student. The order of the columns is not important.
3. Click Browse for a file and select the file, or drag and drop the file into the pop-up.
   • Check the checkbox 'Overwrite information from existing students' if you want to overwrite the name of the students. Please note, the email and student number will always be overwritten if the information provided does not match the information in Ans.
   • Check the checkbox 'Send invitations' to send invitations to new students. This option is not possible if your school enforces Single Sign-On (SSO).

If a student has two different accounts connected to Ans, you can merge them into one account. This option will only work if you have selected exactly two accounts by making use of the checkboxes on the left side of the account. After selecting two accounts which you would like to merge, you can click Merge in the dropdown menu. Within the menu that appears, you will see the name, email address, student number and whether they have right on extra time of the two accounts. You can fill in the desired input. To fill the input fields with the details of the other student, you can click on the arrow next to the Save button and click on Switch users. If the user information is correct, you can click Save. The accounts are merged. The courses and assignments of both old accounts will all be added to the merged account.

If you want to (temporarily) disable access to an account, you can deactivate user accounts. This can be applicable if an student temporarily leaves your school. The advantage of deactivating accounts compared with deleting accounts is that you can activate the account again if you have chosen to deactivate it. Ans will keep all data under the deactivated account, nothing is removed. After activating the account, the connected courses and question banks will still be connected to the account. To deactivate or activate accounts, you can use the search bar to find the right student(s) and to select the student(s) by using the checkboxes on the left side of the name of the account. Click on More and in the dropdown menu click either. Activate or Deactivate. If a user with a deactivated account tries to login, the following screen will appear:

If required, a student can be given the right to extra time for all assignments within your school. The right to extra time for all assignments can only be allocated by an administrator. To give certain students the right to extra time for all assignments, select the students in the overview of students by making use of the checkbox on the left side of the account. Click More and after that click on Give the right to extra time. The more_time-icon will indicate that the student now has the right to extra time for all assignments within your school. To remove the extra time, follow the steps above, but instead click Remove the right on extra time.

When an instructor is setting up the timeslot for their assignment, they will see the group 'All learners with the right to extra time'. Also, if you are making use of groups within your course, Ans will create a group of learners with right to extra time for all learners for each of the groups. The same applies to classes that are created on school level. An example is provided below, where an instructor has created two different groups. As you can see, Ans creates one additional group with all learners with the right to extra time per group.

The instructor can then allocate the amount of extra time to give to the learners within each group by adjusting the timeslot. Please keep in mind that these learners will not automatically receive extra time unless a separate timeslot is created.