Manage your employee account

Under the menu Profile, you can update your name. You can make changes to your first name, middle name and last name. First name and last name are mandatory fields. Confirm your changes by clicking on Rename.

error_outline Please be aware that deleting your Ans account is irreversible.

If you no longer wish to use Ans, you have the option to delete your account. If you delete your account, Ans will anonymise all information related to your account, such as results, given feedback and information in logs.

To delete your account, click Delete. You will then be prompted to fill in the sentence 'Yes, I am sure' after that, you can click Confirm.

Under the menu Preferences, you can set the language of the Ans platform for your account. When managing your language preferences, you can choose from either English, Dutch, German or French.

Additionally, you can set the time zone for your account. The dates and times of your assignments will reflect the timezone you have selected in your timezone settings. For both settings, use the dropdown menu and pick an option. The settings are saved after selecting an option.

Under the menu Communications, you can change your email address and change the type of emails you wish to receive from Ans. To update your email address, type in your new email address and click Update. Before signing in with your updated email address, you will first need to confirm your new email address. You will receive an invitation to do this directly after updating your email address. 

Additionally, you have the option to be notified via email for certain events. As an instructor you can choose to be notified when:

• There are new functionality updates in Ans
• There are new assignments ready to be graded (once a day at most)
• Students have sent questions to you (once a day at most)

As an administrator, you have one additional option:

• There are new updates relevant for administrator users

Finally, you have the option to opt-out of in-app surveys. It could be that this option was already disabled by your administrators.

Under the menu Security, you have the option to set a new password and to enable two-factor authentication (or disable it). The option to change your password is only applicable if your school does not enforce single sign-on. To change your password, fill in your new password. Your new password needs to meet the following criteria:

• Contains a number
• Contains a letter
• Contains an uppercase letter
• Length is at least 8 characters

After filling in your new password, fill in your current password in the second field. Click Change to change your password. 

You can add an extra layer of security to your Ans account by turning on two-factor authentication (2FA) so that when you log in, you will also need to verify access with your device. This means that even if your password is compromised or stolen, you are the only one that can log in to your account.

Here’s how it works:

• Every time you sign in to Ans, you will be asked to enter a verification code along with your password.
• You will receive a verification code from an authentication app on your device.
• Enter the code in Ans and you will be logged in.

If Require two-factor authentication is enabled on school level, you will be required to log in with 2FA. In this case if you disable 2FA on an individual level in settings, you must set up a new 2FA upon logging in again. 

Get started with two-factor authentication

1. Download and install an authentication app
   Before you can set up 2FA on your account, you need to download and install an authentication app on your device. Ans 2FA can be used with most Time-Based, One-Time Password (TOTP) applications. Here are a few options:
   • iPhone — Google Authenticator, Duo Mobile, 1Password, Authy
   • Android — Google Authenticator, Duo Mobile, Authy
   • Windows Phone — Microsoft Authenticator, Duo Mobile
     
     
2. Enable two-factor authentication in Ans
   
   1. Click the account_circle-icon at the top right.
   2. Click settings Settings.
   3. Click Security in the menu on the left.
   4. Under 'Two-factor authentication' click Enable.
      
      
3. Add a new account in one of the authentication apps
   1. (In most apps) Click the add_circle-icon.
   2. Scan the QR code by using your device's camera. If you prefer, you can choose to enter the code manually.
   3. On the Ans 2FA configuration page, enter the 6-digit verification code that your authentication app generates.
      
      
4. Configure 2FA on Ans 
   1. On the Ans 2FA configuration page, enter the 6-digit verification code that your authentication app generates.
   2. Click Enable.

From now on, when you log in to Ans, you will need to enter the 6-digit verification code in your authentication app.

error_outline Locked out? Please contact your administrators to reset the 2FA of your account.

Under the menu Login history, you can view the dates and times of your log in attempts. The IP address, browser and operating system is also displayed.

If you click on the Courses menu, you will see a list of all the courses that you are a member of. If your role in the course is 'Reviewer' or 'invigilator', you will see the option to leave a course. If you leave a course, you are no longer able to view the course or edit its contents. You can only be added to a course again by an administrator or instructor. To leave a course, click Leave next to the name of the course that you want to leave, then click Confirm.

To view courses that you have removed, click the tab Removed courses. An overview of removed courses will be displayed. Click Restore, to restore a removed course.

If you click on the Question banks menu, you will see a list of all the question banks that you are a contributor of. If you no longer wish to contribute to a question bank, you have the option to leave. By leaving, the question bank will not be deleted. Other contributors will still be able to work together in the question bank. You can only be added to a question bank again by an administrator or a contributor of the question bank. To leave a question bank, click Leave next to the name of the question bank that you want to leave, then click Confirm.

To view question banks that you have removed, click the tab Removed question banks. An overview of removed question banks will be displayed. Click Restore, to restore a removed question bank.