Service notifications
In this section, an overview of service incidents and scheduled maintenance can be found. The service incidents will include post mortem reports, which are created after an incident occurred and was solved by the technical team. In most cases, post mortem reports are created in the case of a priority 1 incident.
- Service incident - 6th of July 2026 - Incorrect comparison of accented characters in fill-in-the-gap questions
- Service incident - 26th of June 2026 - Outdated guess score after synchronisation removes choice alternatives
- Scheduled Maintenance – August 2026 – Application Offline for Database Updates (22-23 August)
- Service incident - 19th of June 2026 - Guess correction incorrectly applied to fill-in-the-gap questions with hidden gaps
- Service incident - 29th of April 2026 - Timeslots shifted by timezone mismatch
- Scheduled Maintenance – April 2026 – Application Offline for Database Updates (25-26 April)
- Service incident - 31st of March - Incorrect marks if ROUNDDOWN or ROUNDUP functions and guess correction were used due to floating points
- Service incident - 3rd of March 2026 - Incorrect Rir-value calculation
- Service incident - 2nd of March - Incorrect guess score for multiple response questions where 'start with zero points' is disabled
- Service incident - 6th of February - Incorrectly calculated guess score with match questions
- Service Incident - 21st of January 2026 - Changes to layout options not being applied due to caching
- Precautionary Maintenance – January 2026 – Application Offline for PostgreSQL Database Updates (17–18 Jan, 31 Jan–1 Feb)
- Service Incident - 4th of December 2025 - Database downtime caused by low memory conditions
- Service Incident - 28th of November 2025 - Less-than and greater-than symbols were wrongfully detected as HTML in the equation editor
- Service Incident - 18th of November 2025 - Cloudflare downtime
- Service Incident - 3rd of October 2025 - Case sensitivity ignored in dropdown fill-in question
- Service Incident - 9th of September 2025 - Incorrectly updated point adjustments
- Scheduled Maintenance - 2nd & 3rd of August 2025 - Application Offline for PostgreSQL Database Update
- Service Incident - 16th of July 2025 - Maximum points incorrect after changing question points in the grading scheme
- Service Incident - 11th of July 2025 - Guess score was calculated after the mark was recalculated for changing contribution of a question
- Service Incident - 7th of April 2025 - Issue with uploading and exporting files
- Service Incident - 27th of March 2025 - Outdated variables
- Service Incident - 18th of Feb 2025 - Incorrect reviewed state for automatically graded questions that reward 0 points for bubble sheet and written assignments
- Service Incident - 7th of February 2025 - Incorrect detection for multiple choice questions with a single alternative that have been crossed out
- Scheduled Maintenance - 28th of December 2024 - Application Offline for PostgreSQL Database Update
- Service Incident - 16th of September 2024 - Incorrect amount of points awarded for open questions with grading type slider that have been updated after the test has been taken
- Service Incident - 6th of May 2024 - Incorrect detection for multiple choice questions when using multiple alternatives and corrections
- Service Incident - 26th of April 2024 - Use of deprecated guess score correction when copying older assignments
- Service Incident - 17th of April 2024 - Fixed positions were ignored during form generation, but used during grading when shuffle choices was enabled, leading to incorrect automatic grading
- Service Incident - 29th of March 2024 - Unapplied guess correction without at least one multiple choice question defined within the assignment