Precautionary Maintenance – January 2026 – Application Offline for PostgreSQL Database Updates (17–18 Jan, 31 Jan–1 Feb)

Maintenance windows

1. Sat, 17 January 2026, 22:00 (UTC+1) – Expected to end Sun, 18 January 2026, 03:00 (UTC+1)

2. Sat, 31 January 2026, 22:00 (UTC+1) – Expected to end Sun, 1 February 2026, 03:00 (UTC+1)

Impact

During these maintenance windows, the application will be taken offline for 5 hours (22.00 - 03:00) to perform maintenance on our PostgreSQL database. This is an important update to prevent performance impact on our customers and to prepare for the high amount of upcoming exams.

What to expect

The application will be unavailable for the entire duration of the maintenance windows. You will not be able to access any services or perform any actions within the application during this period. All ongoing sessions will be terminated, and users will be logged out.

Action required

To minimise any inconvenience, we kindly request you to plan your activities accordingly and save any unsaved work before the maintenance begins. There is no action required after the maintenance.

Post-maintenance verification

After the maintenance is completed, we will thoroughly test the application to ensure everything is functioning correctly. If you experience any issues or notice any unusual behaviour, please don't hesitate to reach out to our support team.

We understand the importance of our services to your daily operations, and we sincerely apologise for any disruption this maintenance may cause.

If you have any questions or concerns regarding this maintenance, please feel free to contact our support team.