Puck
Product Specialist at Ans
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Articles
Recent activity by Puck-
Service incident - 6th of July 2026 - Incorrect comparison of accented characters in fill-in-the-gap questions
All times in this document are recorded in UTC+2 (CEST).Incident summaryAn issue was identified where fill-in-the-gap questions did not correctly compare answers containing characters with accents ...
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Scheduled Maintenance – August 2026 – Application Offline for Database Updates (22-23 August)
Maintenance windowsSat, 22 August 2026, 22:00 (CEST) – Expected to end Sun, 23 August 2026, 03:00 (CEST)ImpactDuring these maintenance windows, the application will be taken offline for 5 hours (22...
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Service incident - 19th of June 2026 - Guess correction incorrectly applied to fill-in-the-gap questions with hidden gaps
All times in this document are recorded in UTC+2 (CEST).Article update – July 8th, 2026Following publication of this incident report, we identified an additional scenario that was not included in t...
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Scheduled Maintenance – April 2026 – Application Offline for Database Updates (25-26 April)
Maintenance windowsSat, 25 April 2026, 22:00 (UTC+1) – Expected to end Sun, 26 April 2026, 03:00 (UTC+1)ImpactDuring these maintenance windows, the application will be taken offline for 5 hours (22...
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What are domains and objectives
In Ans, it is possible to define domains and objectives. Domains and objectives are used to categorise and group knowledge levels. Objectives are descriptions of goals or skills which can be linked...
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Service incident - 31st of March - Incorrect marks if ROUNDDOWN or ROUNDUP functions and guess correction were used due to floating points
All times in this document are recorded in UTC+2 (CEST).Incident summaryOn March 31st, 2026, an issue was identified that could affect mark calculations when guess score correction was combined wit...
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Roles and permissions in Ans
In order to ensure that users can only access what they are allowed to access, roles and permissions can be defined within Ans. They can be defined on multiple levels: School level Course level Que...