Puck Tolenaars
Product Specialist at Ans
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Activity overview
Latest activity by Puck Tolenaars-
Puck Tolenaars created an article,
18th of October 2026 – Removal of links in question bank assignments
On 18 October 2026, the links feature in question bank assignments will be permanently removed due to very limited usage.What does this mean?From 18 October 2026 onwards, it will no longer be possi...
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Puck Tolenaars created an article,
Service incident - 6th of July 2026 - Incorrect comparison of accented characters in fill-in-the-gap questions
All times in this document are recorded in UTC+2 (CEST).Incident summaryAn issue was identified where fill-in-the-gap questions did not correctly compare answers containing characters with accents ...
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Puck Tolenaars created an article,
1st of January 2027 – Removal of the 'Import metadata' beta feature
As of 1 January 2027, the beta feature 'Import metadata' will be removed. This feature consists of the Objectives CSV and Tags CSV import options available in the question bank import section. Thes...
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Puck Tolenaars commented,
We have published the final version of the service notification. All impacted schools have been informed.
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Puck Tolenaars created an article,
Scheduled Maintenance – August 2026 – Application Offline for Database Updates (22-23 August)
Maintenance windowsSat, 22 August 2026, 22:00 (CEST) – Expected to end Sun, 23 August 2026, 03:00 (CEST)ImpactDuring these maintenance windows, the application will be taken offline for 5 hours (22...
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Puck Tolenaars commented,
A fix has been deployed to prevent this issue from happening again. We have updated the service notification accordingly.
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Puck Tolenaars created an article,
Service incident - 19th of June 2026 - Guess correction incorrectly applied to fill-in-the-gap questions with hidden gaps
All times in this document are recorded in UTC+2 (CEST).Article update – July 8th, 2026Following publication of this incident report, we identified an additional scenario that was not included in t...
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Puck Tolenaars commented,
Hi Katja, Thanks for your comment. The access code can be turned off in case you do not want to use it. This will allow students to access the exam without entering a code. We also explain that in...
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Puck Tolenaars created an article,
16th of Augustus 2026 - Removal of the digital test overview panel
The beta feature 'digital test overview panel' for participants has been deprecated and will be permanently removed on 16 August 2026.The digital test overview was a beta feature available to a lim...
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Puck Tolenaars created an article,
The home page
The home page provides quick access to the information and actions most relevant. It brings together all courses, question banks, assignments, and commonly used actions in one place. The home page ...