Puck Tolenaars
Product Specialist at Ans
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Activity overview
Latest activity by Puck Tolenaars-
Puck Tolenaars created an article,
13th of December 2026 – Removal of the option to turn off minimum and maximum mark limits
On 13 December 2026, the option to turn off the minimum and maximum mark limits will be removed. From then on, marks will always remain between the minimum and maximum mark.What's changing?When the...
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Puck Tolenaars commented,
The improvement was deployed today at 11:58 to limit the impact of a Schoolyear outage. The postmortem has been updated to reflect this.
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Puck Tolenaars created an article,
API tokens and webhooks
error_outline Only administrators can perform this action.error_outline The API token approval setting is only available with the Campus plan. Contact our Support team for more information.In the s...
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Puck Tolenaars created an article,
13th of December 2026 – Removal of fixed-position alternatives and pinning functionality for order questions
On 13 December 2026, we will remove the legacy fixed-position functionality that existed before 7 December 2025 for the following question types:Order questionsMatch questionsStatement questionsMul...
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Puck Tolenaars created an article,
Service incident - 6th of July 2026 - Incorrect comparison of accented characters in fill-in-the-gap questions
All times in this document are recorded in UTC+2 (CEST).Incident summaryAn issue was identified where fill-in-the-gap questions did not correctly compare answers containing characters with accents ...
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Puck Tolenaars created an article,
1st of January 2027 – Removal of the 'Import metadata' beta feature
As of 1 January 2027, the beta feature 'Import metadata' will be removed. This feature consists of the Objectives CSV and Tags CSV import options available in the question bank import section. Thes...
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Puck Tolenaars commented,
We have published the final version of the service notification. All impacted schools have been informed.
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Puck Tolenaars created an article,
Scheduled Maintenance – August 2026 – Application Offline for Database Updates (22-23 August)
Maintenance windowsSat, 22 August 2026, 22:00 (CEST) – Expected to end Sun, 23 August 2026, 03:00 (CEST)ImpactDuring these maintenance windows, the application will be taken offline for 5 hours (22...
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Puck Tolenaars commented,
A fix has been deployed to prevent this issue from happening again. We have updated the service notification accordingly.
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Puck Tolenaars created an article,
Service incident - 19th of June 2026 - Guess correction incorrectly applied to fill-in-the-gap questions with hidden gaps
All times in this document are recorded in UTC+2 (CEST).Article update – July 8th, 2026Following publication of this incident report, we identified an additional scenario that was not included in t...