If your school is using a filter in the internet browser, you will need to whitelist certain URLs to be able to access Ans. Ans is only accessible via a secure encrypted connection (HTTPS via port 443).
Which URLs should you whitelist:
- ans.app
- assets.ans.app
- media.ans.app
- files.ans.app (for future use)
- d7e0acfd15964dc2a2412dbfcdebc202.objectstore.eu
When you want to use the formula editor:
- https://appsignal-endpoint.net/
When using local accounts to sign in:
- www.recaptcha.net
- www.gstatic.com/recaptcha
- www.google.com/js/bg/*
- www.google.com/recaptcha
When using Google to sign in:
- https://accounts.google.com/*
When using Microsoft365 to sign in:
- https://login.live.com/*
- https://login.microsoftonline.com/*
When using SURFconext to sign in:
- engine.surfconext.nl
- static.surfconext.nl
When you want to users to be able to view status/performance updates:
- code.sorryapp.com
- ro-api.sorryapp.com
When enabling Proctorio:
- {proctorio_region}5499ws.proctor.io
When enabling ReadSpeaker:
- *.readspeaker.com
When enabling docReader:
- *.docreader.readspeaker.com
- *.objectstore.eu
When using the Live Chat feature:
- wss://ans.app/cable
For employee accounts only:
The URLs are used for collecting information on usage of Ans and improving our services, which we only monitor for employee accounts.
- app.satismeter.com
- cdn.segment.com
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