Ranya Bazyan
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Articles
Recent activity by Ranya Bazyan-
Certainty levels [Campus]
error_outline This feature is part of the Campus plan. Please contact your Customer Success Manager for more information. Certainty levels allow students to indicate how sure they are about their...
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Service Incident - 13th of June 2023 - SURFconext sign in issues
Incident summary All times in this document are recorded in UTC+2 (CEST). On the 12th of June, SURFconext updated their metadata causing the Single Sign-On login URLs that were cached in Ans to n...
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Service Incident - 12th of June 2023 - Downtime due to DNS change
Incident summary Between 19:00-19:22 the platform was unavailable for all users. This incident was caused by a DNS change at 19:00. This incident was detected by our monitoring system Ping...
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Service Incident - 2nd of November 2022 - Temporary database unavailability
Incident summary Our auto scaling scaled too aggressively, causing our database to run out of memory. The database rebooted itself, which resolved the issue.The issue was noticed by our performance...
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Service Incident - 21st of June 2022 - Cloudflare downtime
Incident summary All times in this document are recorded in UTC+2. Except for times mentioned in the root cause analysis of Cloudflare. On the 21st of June 2022 at 08:36 it was reported that Ans wa...
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Service Incident - 3rd of May 2022 - Shuffling of answers for written assignments
Incident summary All times in this document are recorded in UTC+2. On the 3rd of May 2022 at 12:49 and 17:45, users reported an issue where multiple choice submissions were improperly recognized fo...
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Service Incident - 25th of February 2022 - Mark calculation error
Incident summary A bug in the code caused grades to be outdated if the points of a multiple choice answer were changed after the test had been taken. It only affects assignments that used the guess...
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17th of December 2023 (patch release)
This article contains this patch release's bug fixes. Release date Environment 17th of December 2023 Stage (stage.ans.app) Production (ans.app) Education (edu.ans.app) Bug fixes ...
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5th of November (patch release)
This article contains this patch release's bug fixes. Patch release date Environment 5th of November 2023 Stage (stage.ans.app) Production (ans.app) Education (edu.ans.app) Bug fi...
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23rd of April 2023
This article contains this release's feature updates, user interface changes and bug fixes. Release date Environment 7th of April 2023 Stage (stage.ans.app) 23rd of April 2023 ...