If you receive the error message 'invalid reCAPTCHA' when signing into Ans, it might be caused by one of the following reasons:
- Browser Cache or Cookies Issue: Old or corrupted cookies and cache can interfere with reCAPTCHA functionality.
- Browser Extensions or Ad Blockers: Certain extensions, especially ad blockers or privacy tools, may block reCAPTCHA scripts.
- VPN or Proxy: Using a VPN or proxy can make your traffic appear suspicious to reCAPTCHA.
- Outdated Browser: An outdated browser may not properly support reCAPTCHA.
- IP Address Being Flagged: Your IP address might be flagged as suspicious.
- Captcha Expiration: If too much time passes between loading the reCAPTCHA and submitting it, the token may expire.
To resolve the 'invalid reCAPTCHA' error, we suggest the following steps:
- Clear Browser Cache and Cookies.
- Update Your Browser to the latest version.
- Try a Different Browser or Device.
- Disable Extensions Temporarily, especially ad blockers or privacy tools, and reload the page.
- Disable Your VPN or Proxy and try again.
- Reload the Page to refresh the reCAPTCHA.
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